Shipping Policy
SHIPPING POLICY
Shipping Policy
Shipping information for GOLD FILLED wholesale jewelry orders placed on fuguijewelry.com. Please review our processing time, delivery estimates, tracking updates, customs information, and bulk order notes before placing your order.
Order Processing Time
Most standard GOLD FILLED wholesale jewelry orders are processed within approximately 3 business days after payment is received.
Processing time may be longer during high-volume periods, new arrivals, restocks, live sale events, bulk order preparation, custom jewelry requests, or private label projects.
Business days do not include weekends or public holidays.
Shipping Methods
Standard Shipping
Estimated delivery time is usually around 5–9 business days after shipment, depending on carrier, destination, customs processing, package volume, and order details.
Express Shipping
Estimated delivery time is usually around 3–7 business days after shipment. Actual delivery time may vary by carrier, destination, customs processing, and order size.
Delivery estimates begin after the order has been processed and shipped, not from the date the order is placed.
Free Shipping
Eligible orders over $200 may qualify for free standard shipping.
Free shipping availability may vary by destination, shipping method, carrier rate, package weight, and order details. If your order qualifies, the free shipping option will appear during checkout.
Remote areas, Alaska, Hawaii, PO Boxes, and certain delivery locations may require additional shipping fees.
Fulfillment & Delivery
Orders may be fulfilled from different fulfillment locations depending on product availability, order type, inventory status, and shipping method.
We work to prepare and ship wholesale jewelry orders as efficiently as possible, but delivery timelines may vary during busy seasons, restocks, holidays, carrier delays, or customs processing.
Duties, Taxes & Customs Fees
Duties, taxes, customs fees, import charges, brokerage fees, or local delivery fees are not included in our product prices or shipping rates.
If these fees apply, they are the customer's responsibility and may be collected by the carrier, customs office, or local authority.
Customs policies vary by country, state, and local authority. We recommend checking your local import requirements before placing larger wholesale orders.
Order Tracking
Once your order ships, tracking information will be sent to the email address used at checkout.
Please check your inbox, promotions folder, or spam folder if you do not see the tracking email.
Tracking updates may take time to appear after the carrier receives and scans the package.
Shipping Address
Please make sure your shipping address is complete and correct before placing your order.
If you notice an address mistake, contact us as soon as possible at info@fuguijewelry.com with your order number and correct shipping address.
If the order has already shipped, we may not be able to change the address.
Bulk Orders, Custom Jewelry & Private Label Orders
Bulk GOLD FILLED jewelry orders, custom jewelry, logo jewelry, private label projects, and custom packaging orders may require additional preparation time before shipment.
Shipping time for these orders may vary depending on quantity, production needs, packaging requirements, product availability, and final order details.
For larger orders or custom requests, please contact us before placing your order so we can review the best preparation and shipping option for your order.
Lost, Delayed, or Returned Packages
Delivery delays may happen due to carrier issues, weather, holidays, customs processing, incomplete addresses, remote delivery areas, or other factors outside our control.
If your package is delayed, marked as delivered but not received, or returned to sender, contact us with your order number so we can review the situation.
We are not responsible for delays, return-to-sender issues, or delivery problems caused by incorrect or incomplete shipping information provided at checkout.
Returns & Refunds
For return eligibility, damaged order claims, restocking fees, non-returnable items, and refund details, please review our Refund Policy.
NEED HELP?
Contact Our Wholesale Team
Have a question about shipping, tracking, bulk orders, or your GOLD FILLED wholesale jewelry order? Contact us with your order number and the email used at checkout.